Privacy Policy
Your privacy matters at CrackedNetwork. We promise to handle your data with care and only collect what's needed to run a smooth Minecraft experience and a fair store.
1. Information We Collect
- In-game data: Username, UUID, IP address (for connection and security), chat logs (for moderation), and gameplay statistics.
- Store & purchase data: When you buy through our webstore, the transaction is processed by CraftingStore. They may collect your phone number (if required by the payment method), IP address, email, and Minecraft username. We do not see or store your full credit card details — those are handled by secure payment gateways.
- Website cookies: Our site may use essential cookies to keep you logged in and to prevent abuse. No creepy tracking.
2. How We Use Your Data
- To operate the server: keep it stable, enforce rules, and remember your rank and permissions.
- To process purchases and deliver items instantly via CraftingStore.
- To communicate service updates or respond to support tickets.
- To improve our server — we look at anonymized trends, never individual messages without a moderation reason.
3. Data Processing & Third Parties
Your phone number, IP address, and payment metadata are securely processed by CraftingStore, our official store provider. CraftingStore acts as a data processor and has its own privacy policy. We only share what's necessary to complete your purchase. We never sell, rent, or trade your personal data to other third parties.
🤝 Our promise: We guard your most sensitive player data like a fortress. Your phone number and private details stay encrypted and accessible only to the systems that need them for order delivery. No human on our team casually reads them.
4. Data Retention & Security
We retain player data for as long as your account is active or as needed to provide services. Inactive accounts may be purged after a long period. We apply reasonable technical measures (encryption, firewalls, access controls) to protect your data. However, no method is 100% secure — but we promise to act swiftly if a breach ever occurs.
5. Your Rights
You can request to see what personal data we hold, ask for corrections, or request deletion (the "right to be forgotten") by emailing our support. For data handled by CraftingStore, we'll guide you to their privacy tools as well.
6. Children's Privacy
CrackedNetwork is not directed at children under 13, but we know many Minecraft players are young. We never knowingly collect personal information from kids without parental consent. If you believe a child has shared private details, contact us to have it removed.
7. Changes to This Policy
We'll update this page when our practices change. Major changes may be announced on our Discord or website. By continuing to play, you accept the updated policy.
Last revised: May 12, 2026